WHAT WE DO
Client-Side Project Management
We know a NetSuite ERP implementation can be a complex journey. Our Client-Side Project Management service is designed to guide you through it. We work side by side with your team, ensuring you stay in sync with your implementation partner and translating technical jargon into actionable steps for your team. We guide you to make smart, strategic decisions that align with both NetSuite best practices and your business goals, so you get the system you need on the first try.
ERP Project Rescue
When your project starts to go off the rails, it can quickly become overwhelming. Deadlines slip, frustrations build, and it’s hard to know where to turn. Opal Creek cuts through the noise to restore momentum, bringing an unbiased perspective to get you and your implementation partner back on the same page. Our goal is simple: clear direction and a renewed sense of collaboration, so you reach the finish line with confidence.
Sustain and Grow
NetSuite is a big investment, and our NetSuite experts are here to help you get the most out of it. Our Sustain and Grow NetSuite support service combines reactive assistance with proactive improvements, ensuring your system evolves with your business. From fine-tuning revenue management to implementing Fixed Assets, from integrating Shopify to debugging Avalara, our team is dedicated to maximizing your investment, so your organization keeps moving forward—because day 200 should be better than day one.
Implementation
Your business isn’t a cookie; you can’t implement solutions for it with a cookie cutter. At Opal Creek, we create tailored NetSuite solutions that leverage native functions to their fullest potential. We emphasize rapid iteration and continuous feedback, keeping you actively involved from the start. Our approach goes beyond just the core system—we design a comprehensive solution that integrates seamlessly into your business, ensuring every part of your NetSuite environment adds value and supports your unique needs, within your timeline.
Software Package Selection
Choosing the right software isn’t just about features—it’s about finding the perfect fit for your business. At Opal Creek, we help clients define their processes and requirements clearly, so they can make informed choices. We bring an unbiased perspective, evaluating your needs against system capabilities, and focusing on the complete picture—not just what the software can do, but how it feels to use. We also work to get buy-in from all stakeholders before any contracts are signed, ensuring a smooth selection process and a solution that everyone supports.
